Device replacement guide:
• VIP users can log in with the same Apple ID on a new device and restore VIP benefits in the app.
• Note: Changing the device or reinstalling the app will clear the operation record, please operate with caution.
VIP status abnormal solution:
1. Verify Apple ID: Make sure the Apple ID logged in on the current device is the same as the one when subscribing.
2. Check the network: Keep the network stable to avoid status update failure.
3. Refresh the app: Try to force close and reopen the app to synchronize the status.
If the problem persists, please contact customer support.